The Information Game
There is a game B2B marketers around the globe play every day. The stakes are always high, the rules are never the same, the goals can change during the game, and it often takes months to determine a winner. The game is played in every industry and with all types of products and services. Any number can play, but in most instances, there are five or six participants—all with different roles, agendas and experience levels. Players can come from the client side, the agency side or an outside consultant. This challenging contest has no official title. In fact, most B2B marketers don’t even realize they’re playing. For the sake of this article, we’ll
The Social Sandbox: Good news, bad news
Editor’s note: This the latest article in an occasional series covering the turbulent world of social media for businesses. We’re calling this series The Social Sandbox. This time we dig into the shifting perceptions of X and LinkedIn. There are some bullies in the social sandbox. These brats will ruin the day for the rest of us if they have their way. Fortunately, there are also some new faces coming in and some positive developments for everyone. How can we balance the positive and the negative? With an article that shares the bad news along with the good news. Let’s start on the dark side. The bad news: Time to axe X? Remember Twitter? At
Your brand channel
Have you ever watched YES? (We see you nodding, 368,000 Yankees fans.) How about the Magnolia Network? (We see you too, 170,000 Chip and Joanna Gaines fans.) Anyone binging on NFL Network? (Wow, you’re over 50 million strong, football fans.) Those networks are, at their essence, brand channels. Each one offers content targeted to a specific audience that’s all in on the brand or lifestyle they reflect. How many people are tuned into your B2B brand channel right now? Believe it or not, you have one. More importantly, you have a large audience of potential fans. You simply need to give the people what they want when it comes to content. For a little more clarity,
The Social Sandbox: Is it postworthy?
Editor’s note: This the latest article in an occasional series covering the turbulent world of social media for businesses. We’re calling this series The Social Sandbox. This time we dig into the challenge of uncovering fresh topics. How do you judge the value of a B2B social media topic? The obvious answer is to review post performance. That’s why there are metrics for almost every aspect of social media. You can track impressions, likes, shares, click throughs, web traffic, response time, audience growth rates, share of voice, sentiment analyses and virality rates. Those measurements will provide valuable insights and guidance after your post has been published. You can leverage them to help inform your engagement
Stepping outside the comfort zone
Editor’s note: This is the latest in a series of articles that reflect upon the 25th anniversary of Boomm B2B Marketing. Each article examines a significant milestone in the agency’s history, why it transpired, and its lasting relevancy to today’s marketing landscape. Marketers love to ruminate on original thinking. They romanticize big ideas, out-of-the-box approaches, breakthrough concepts and game-changing strategies. Professionals who drive original thinking on a regular basis are given lofty titles such as thought leaders, strategic savants and creative geniuses. There are countless award shows that recognize brilliance in all its forms from every area of marketing and many industries. In short, original thinking is single most important force in
The Social Sandbox: Converting the haters
By Randy Mitchell “I hate social because my customers hate social. They’re engineers. They deal in facts, not fluff.” - Industrial Product Director “Social media is a popularity contest. We don’t need likes. We need leads.” - Entertainment Services Company Owner “Our products are SaaS. That’s a big investment. We sell to the C-Suite and they are not on Twitter.” - Technology Marketing Manager “Social is for branding. Social is for buzz. Social is not for B2B.” - Food Ingredients Regional Sales Director Sound familiar? If you believe social media is a waste for your B2B marketing mix, you’re not alone. Many B2B decision makers are devout social haters because they think it’s not substantial, serious and it doesn’t drive
The Social Sandbox: Blurring the lines
By Randy Mitchell Editor’s note: This is the first article in an occasional series covering the turbulent world of social media for businesses. We’re calling this series The Social Sandbox. This time we dig in to the shifting perceptions of LinkedIn. The vitriol is pulsating from the comments. A highly vocal section of the social community is up in arms and they are storming the castle from all sides. “What happened to my LinkedIn?” “I thought this was the PROFESSIONAL network.” “When did LinkedIn become Facebook?” “I hope Elon Musk buys this network and shuts it down.” “If anyone wants me, I’ll be on GlassDoor.” “#LinkedOUT” Why is LinkedIn under fire from the people who used to cherish it as
When B2B goes off the rails
By Randy Mitchell There are some moments when the world of B2B does not make sense. Thankfully, these meltdowns are few and far between. I had one of them last week and I’m still reeling. My moment of madness happened because I read the following statistics from Hubspot: 73 percent of B2B firms have increased their marketing spending in 2022 63 percent of B2B firms do not follow a formal marketing RFP process The first stat made perfect sense. The second one is stupefying. Let’s say you work at a B2B firm that’s planning a major marketing initiative like a social media program launch, website redesign, video production or full-on rebranding. What’s the first logical step
B2B marketing trends among friends
By Randy Mitchell What are your go-to resources for the latest B2B marketing trends? Popular options include HubSpot, Digiday, Forbes, the ANA and LinkedIn. But those industry experts only represent the top level of available insights. If you truly want to dive deeply into emerging B2B marketing trends, there is a data deluge just waiting to wash away a few hours of your day. For the sake of brevity and your busy schedule, I’m proposing an entirely different approach to trendspotting. Let’s call it: “B2B marketing trends among friends.” That title is appropriate because the driving forces behind these particular trends are our clients and contacts, and all of the topics we’ll cover are
The marketing elephant in the room
By Randy Mitchell It can crush budgets, trample timelines and smash strategies. It has a nasty habit of monopolizing planning meetings, status calls and your lunch hour. It packs about 13,000 pounds of angst, and it just landed squarely on your shoulders. What is it? The marketing elephant in the room. Every B2B marketer has one. I’m talking about the massive program that gets assigned to you as coworkers sigh audibly and avoid your glance. From that day forward, your pachyderm of a project will follow you around the office, onto the bus, and sometimes, it even comes home with you. Maybe your elephant is a social media program. It can be a beast to develop